Detrich Wiley | Arkansas Blue Cross & Blue Shield | Manager, Market Solutions Management
Career Evolution…My career began as a developer at Arkansas Blue Cross. I loved being able to develop code that had major impacts once implemented. But, being a full-time developer also helped me to see that I LOVE TO TALK whereas a lot of teammates at that time were very quiet. Having a technical background and being able to leverage business terminology with end users helped me to excel in that role and move toward the role I’m in today.
Love the Work…First, the work in front of the team is a constant puzzle that we get to put together every day. I love being able to build a strategy, and then build the path to execution. Second, I get to assist with problem solving. I have a keen ability to see difficult tasks and be able to break them down into smaller pieces so that everyone understands. Finally, I get to work with an amazing, diverse staff.
Surprising But True…Cultivate relationships. Relationships matter just as much as your skillset. I have always gained trust by delivering work excellence. My reputation enters the room before I do. I have maintained that trust by getting to know the people I work with. That relationship building allows for grace to be present when challenges arise, and a disagreement occurs. I call it developing a graceful eye.
Advice…You are your brand. What people think of when they hear your name matters! Building your brand requires two things: a mentor and sponsor. The mentor will walk alongside you to help you identify the blind spots within you and help you build a plan for career; a sponsor will go ahead of you being intentional about leaving the nuggets you need to thrive in new places and higher levels. Doing this allows you to manage the narrative about the brand of YOU.
These wonder women are redefining what “full STEAM ahead” means in Arkansas. With exciting careers in science, technology, engineering, the arts and mathematics – each reflects WIT (Women in Tech) and true grit for making the most of every opportunity. Here’s to the powHER of knowledge.
Photography by Lori Sparkman Photography
